FAQs
Here are answers to some common questions. If you still have unresolved issues after browsing, you can contact our customer service team at or email us at
Here are answers to some common questions. If you still have unresolved issues after browsing, you can contact our customer service team at or email us at
Our lending platform can be accessed through Google Play. Open Google Play and search for “GeleekCredit” APP, then download and start to sign-up with your phone number.
To edit your personal details, click “My Profile” and click “Upgrade Credit”
In GeleekCredit, we support MTN AIRTEL right now. We hope to expand our coverage in the near future.
Unfortunately, not. At GeleekCredit, we conform to the highest standards of data integrity. This means that you can not change information that was previously used to process a successful loan application. You must double check the information before you click submit button.
Per our Terms of Service and our Privacy Policy, we collect information from you to determine whether you qualify for a loan. We do not sell or distribute this information for any other purposes.
If you would like to discontinue your relationship with GeleekCredit, you may uninstall the APP.
Requirements are simple – all you need to apply is your MTN AIRTEL phone number, ID NUMBER and answering few questions. We will also request access to the data on your phone in order determine your eligibility.
GeleekCredit uses data from your phone, including your handset details and financial transaction SMS messages to make lending decisions. We combine this with your GeleekCredit repayment history to build an individualized credit score, which determines the loan offers you receive.
If you don’t get accepted when you apply, don’t worry! Sometimes it may take several attempts to qualify for a loan. We encourage you to continue saving data on your phone and to reapply after the period stipulated.
GeleekCredit uses data from your phone as well as other sources to make a lending decision. To increase your chances of approval, please make sure to save the data on your phone, keep good credit with all other lenders, and correctly input your account details.
Open Google Play and search for “GeleekCredit” APP. After download, you can open the app and follow the process to apply for a loan.
Currently our loan sizes range from UGX50,000 to UGX 1000,000. If you repay loans as scheduled, the amount that you can borrow will increase.
It will take a few minutes.
Interest rates are determined by a number of factors, including your repayment history with GeleekCredit and the cost of lending for us. Depending on these factors, the origination fee is charged 12-50% for a term of 180 days.
Borrowers are required to cover any mobile money transaction fees, such as Bank charges, associated with repaying the loan. Standard SMS and data charges by your mobile carrier may apply.
Your family and emergency contacts are the person that can prove your reliability, credibility and honesty. We may contact him/her when we decide the loan. Please fill the contact’s information carefully.
You can follow these steps: 1. Open GeleekCredit on your phone 2. Click My Loan 3. Choose one of your loan 4. Click the Repay In Advance.5. Confirm that all details are correct and press “Repay now” 6. Choose your Repayment method and press “Repay now” 7. Complete your Repayment
To view your repayment information, kindly click “My Profile”, then choose “Borrow History”. You will be able to see your due date and the amount.
If you do not receive confirmation from GeleekCredit that your repayment was received within a few hours, kindly send us the transaction confirmation message you received and the number you used to make the payment via “Customer Care”.
Early repayment is accepted. We strongly encourage you to repay your loan on time to increase your loan offer amount.
After reconciliation of all payments, excess funds will be reversed to your Repayment bank account within 15days.
No, you just only repay yourself loan.
We use world-class data security and encryption techniques to protect the data you share with us. GeleekCredit never shares your information with third parties unless it is for dedicated business purposes, such as reporting defaulted loans to authorized credit bureaus. We do not sell your data or credit profile.
GeleekCredit uses your ID NUMBER to ensure your account belongs to you, and so that no one else can apply for a loan using your account. We understand that this is very sensitive information and take our customer privacy very seriously. If you have additional concerns, please contact the GeleekCredit customer service team.
GeleekCredit uses data from your phone, including your handset details and financial transaction messages to make lending decisions. These data is a crucial part of our decision-making process, and allows us to provide seamless and efficient financial services.
In your Android Phone, kindly go to Settings > Apps > GeleekCredit > Permissions and make sure that you have enabled GeleekCredit to access everything requested.
Please read our Terms of Use and Privacy Policy